Poor EX Destroys Value

The financial impact of poor employee experience is devastating and measurable across multiple business metrics. Disengaged employees cost the U.S. economy $450-550 billion annually in lost productivity, while individual turnover expenses range from 100-213% of an employee’s annual salary depending on their role level. Organizations in the bottom quartile of employee experience suffer from significantly reduced innovation capacity, producing less than half the revenue from new offerings compared to top performers. Poor EX creates a cascading effect: teams with low engagement see 78% higher absenteeism, 28% more inventory shrinkage, 63% more safety incidents, and turnover rates that are 21-51% higher than engaged organizations. The hidden costs extend beyond direct financial losses to include damaged employer brand, difficulty attracting quality candidates, and reduced customer satisfaction scores as disengaged employees deliver subpar service experiences